Welcome to the privacy policy page of Immersive Rise (the “Site”), an on-demand marketplace for tech support services operated by Immersive Rise LTD. (“Immersive Rise,” “we,” “us,” or “our”). This page outlines how we collect, use, and protect any personal information you provide to us when you use our Site.

By accessing or using the Site, you agree to the terms of this privacy policy. If you do not agree with the terms of this policy, please do not access or use the Site.

Information we collect

We may collect personal information from you when you use our Site, including but not limited to:

  • Your name
  • Your email address
  • Your phone number
  • Your location
  • Your IP address
  • Your device information
  • Your technical support needs

 

We collect this information when you voluntarily provide it to us, such as when you create an account, request support services, or contact us via email or phone.

How we use your information

We may use the personal information we collect from you for the following purposes:

  • To provide our services to you, such as to match you with a technician who can provide the support you need and to facilitate communication between you and the technician.
  • To communicate with you about your support requests or our services.
  • To improve our Site and services.
  • To comply with applicable laws and regulations.

We may also use your information for marketing purposes, such as to send you promotional emails about our services.

How we protect your information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and procedural safeguards.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Sharing your information

We may share your personal information with third parties, such as technicians or payment processors, only for the purpose of providing our services to you. We may also share your information with our service providers, such as hosting providers or email marketing services.

We may also disclose your information if required by law or in response to a court order or subpoena.

Third-party links

Our Site may contain links to third-party websites. These websites have their own privacy policies, which we encourage you to read. We are not responsible for the privacy practices or content of these websites.

Your rights

You have the right to access, update, or delete your personal information at any time. You can do so by logging into your account or contacting us using the contact information provided below.

You also have the right to opt-out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of the email.

Changes to this policy

We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page, and the date at the top of the page will be updated to reflect the date of the most recent revision.

Contact us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at info@immersiverise.com.